Thank you for choosing Maha Chai for your tea and related products. We want to ensure that your shopping experience is as smooth as sipping our finest teas. This Shipping Policy outlines the essential information regarding the shipping and delivery of your orders from Maha Chai.

1. Order Processing:

• All orders are typically processed within 1-2 business days after payment confirmation.
• Orders placed on weekends or holidays will be processed on the next business day.
• We strive to maintain accurate stock levels on our website, but in case of any unexpected inventory issues, we will notify you promptly and work to resolve the situation as quickly as possible.

2. Shipping Methods:

We offer the following shipping methods:

Standard Shipping:

• Delivery within 5-7 business days from the date of shipment.
• Standard shipping rates apply based on your location and the weight of your order.

Express Shipping:

• Delivery within 2-3 business days from the date of shipment.
• Express shipping rates are calculated based on your location and the weight of your order.

Please note that shipping times may vary depending on your location and any unforeseen circumstances (e.g., weather, carrier delays).

3. Shipping Destinations:

Maha Chai currently ships within the United States. We are actively working on expanding our international shipping options, so stay tuned for updates.

4. Order Tracking:

Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the progress of your shipment through our carrier's website.

5. Shipping Charges:

Shipping charges are calculated at checkout based on your location and the weight of your order. We may offer free shipping promotions from time to time, so be sure to check our website for any ongoing offers.

6. Delivery Issues:

While we do our best to ensure your order reaches you in perfect condition and on time, we understand that issues can arise. If you encounter any problems with your delivery, please contact our customer support team immediately at customer_support@mahachai.com. We will work diligently to resolve any issues and provide you with a satisfactory solution.

7. Returns and Refunds:

For information on returns and refunds, please refer to our Return Policy.

8. Contact Information:

If you have any questions or concerns regarding our Shipping Policy, please don't hesitate to contact us:

Maha Chai Customer Support:

• Email: info@mahachai.com
• Phone: +91 9730445152

We value your trust in Maha Chai and look forward to serving you with the finest teas and exceptional customer service. Thank you for choosing us for your tea needs.

Note: This Shipping Policy is subject to change without notice. Please review it periodically for updates.